Privacy Policy

At Terra Shopping Hub (https://terrashoppinghub.ch/), your privacy is our priority. This privacy policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and products. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following information from you when you use our website or services:

Personal Information: Name, email address, phone number, shipping address, and payment details for order fulfillment.
Non-personal Information: Browser type, IP address, browsing behavior, and other technical data collected through cookies and analytics tools.

2. How We Use Your Information

Your personal information is used to:

Process and deliver your orders.
Communicate with you regarding your purchases.
Provide customer support.
Send promotional emails or offers if you opt-in.
Improve our website and customer service.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

Service Providers: Shipping companies, payment processors, and marketing tools.
Legal Authorities: In compliance with Swiss laws or if required by law.

4. Security

We implement standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features.

6. Your Rights

As a user, you have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications.
Request the cessation of data processing.

To exercise these rights, please contact us at info@terrashoppinghub.ch.

7. Changes to Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

8. Contact Information

For any questions or concerns about your privacy, contact us at info@terrashoppinghub.ch.